Please note, when updating your device, this should be done using the owner profile. Two versions of the software are available. It is vital that you select the correct software based on the configuration of the device you are updating. Installing incorrect software could prevent applications from functioning correctly.
NB : If you are on a Mac using Safari, you should ensure that your browser does not open safe files after downloading. To do this, open your browser, click the Safari menu, and then select Preferences.
On the General tab, uncheck Open safe files after downloading at the bottom of the window. We use cookies to personalise contents and ads. Skip to Main Content. Search Search. Information Detail. Download the update on your computer Two versions of the software are available. Follow the steps below to identify the desired software version and download it to your computer.
To check which version of ActivPanel you are using, please refer to article You may also find article helpful. By registering your product, you will be able to obtain a warranty certificate, to start the warranty from the date of installation, and to gain access to our toll-free support telephone numbers. To register hardware, click the Hardware Registration button on the Home screen. To access the latest software for your Promethean device, please click the relevant link s below for download and installation instructions:.
If verification fails, please re-download the software file and try again. Once successfully verified, select Upgrade to begin the update process.
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